CLIENT TESTIMONIAL

Ezri Jaquiery – Business Systems Manager, SEE Group

I would highly recommend NetEffects to any company looking to grow and future-proof their business. They’ll help you reduce costs, minimise disruption, and build a plan tailored to your needs. Whether you’re a growing small business or a large operation managing complex systems – they’ve got the skills, flexibility and experience to support you.

See Group have now been with NetEffects for over three years.

At the beginning of our journey, when we first approached the team, our systems were in bad shape – a very patchy environment with little to no forward planning.

After getting to know us and understanding our situation, the team worked closely with us to design brand-new infrastructure architecture, setting us up for the next 3–5 years depending on our growth. After a seamless integration from Hyper-V to vSphere, the company is now in a fantastic position to scale and stay profitable.

Once we had upgraded all our servers and networks, NetEffects continued to work with us to improve many of our internal systems. First, they implemented a full backup and disaster recovery plan – which has held up extremely well and given our executive team peace of mind knowing we have both Plan B and Plan C ready to go.

Next, they helped redesign our networks, moving us away from expensive third-party providers and giving us full control over our own intranet. That shift has made us more elastic and scalable, with the flexibility to ramp up when needed – all while still delivering cost-effective solutions.

NetEffects have an excellent service desk. We mainly use them for Level 3+ tasks, as we have an internal team on-site. They’re fantastic with complex issues and always bring a “never say never” attitude. They’re adaptable, solutions-focused, and always up for the challenge – even if it’s something they haven’t encountered before.

The latest service they’ve helped us with is managing our Microsoft 365 licenses. As many businesses know, licensing changes can be confusing – especially with Microsoft constantly shifting goalposts. With NetEffects’ support, we only pay for what we actually need. They go out of their way to ensure we get the best value at the best rate.

One thing that really stood out was just after we completed our infrastructure upgrade – the business decided to move the main office. NetEffects showed up in full force, working tirelessly after hours alongside our IT team to manually move, reconfigure and restack all our server and network equipment. By the next day, staff walked into the new office without noticing a thing. Humble heroes.

CASE STUDY: SEE GROUP & NETEFFECTS

CLIENT OVERVIEW

SEE Group is a national civil construction and infrastructure business delivering large-scale earthworks, roads, bridges, water and waste infrastructure projects. With multiple locations and complex internal systems, they required an IT partner capable of helping them stabilise, upgrade and scale their operations securely and efficiently.

THE CHALLENGE

When SEE Group first engaged NetEffects, their IT environment was fragmented, outdated and lacked forward planning. Core infrastructure was in poor shape, internal networks were unreliable, and there was no disaster recovery strategy in place.

SEE Group needed more than just reactive support – they needed a full systems overhaul, future-proof infrastructure, and a scalable support model that could flex with business growth.

THE NETEFFECTS SOLUTION

NetEffects worked directly with SEE Group’s internal IT team to:

• Redesign and rebuild core infrastructure – migrating from Hyper-V to vSphere, and rolling out new architecture to support the next 3–5 years of growth.
• Implement a full backup and disaster recovery strategy – giving leadership confidence in business continuity and compliance.
• Reconfigure internal networks – replacing expensive, third-party-reliant setups with more cost-effective, elastic internal systems.
• Support Microsoft 365 licensing management – simplifying a typically complex and changeable system, ensuring only essential licenses are purchased at the best rates.
• Assist in physical office relocation – manually relocating and restacking core IT infrastructure after hours with zero disruption to end users.
• Ongoing advanced support – acting as an escalation point for Level 3+ issues, working seamlessly with SEE’s in-house team to resolve complex technical challenges.

THE RESULTS

NetEffects transformed SEE Group’s IT operations from unstable and reactive to scalable and strategic. The business now benefits from:

• A future-proof infrastructure capable of supporting long-term growth
• Cost savings through smarter licensing and internal systems ownership
• Dramatically improved disaster recovery preparedness
• A trusted IT partner that fits around the business, not the other way around

This partnership continues to grow, with NetEffects providing flexible, high-level support tailored to SEE Group’s evolving needs.